Terms of service

1. Scope
These Terms and Conditions apply to all orders placed by consumers (§ 13 BGB) via our online shop [Your Shop Name].
A consumer is any natural person who concludes a legal transaction for purposes that predominantly are outside their trade, business, or profession.

2. Contractual Partner
The purchase contract is concluded with:
[Your full name or company name]
[Address]
Phone: [Phone number]
E-Mail: [Email address]
VAT ID: [if applicable]

3. Conclusion of Contract

  1. The presentation of the products in the online shop does not constitute a legally binding offer, but rather an invitation to place an order.

  2. By clicking the order button, you submit a binding offer to purchase the goods contained in your shopping cart.

  3. We may accept your order by sending an order confirmation by email or by dispatching the goods within [e.g. 3] business days.

4. Prices and Payment Terms

  1. All prices are final prices in Euro and include the applicable statutory VAT.

  2. The available payment methods will be displayed to you during the order process.

  3. Any applicable shipping costs will be shown separately.

5. Delivery

  1. Delivery takes place within [e.g. 5–10] business days after receipt of payment, unless otherwise stated in the product description.

  2. Deliveries are made within [specify country/region].

6. Retention of Title
The goods remain our property until full payment has been received.

7. Right of Withdrawal
Consumers generally have a statutory right of withdrawal.
Exclusion of the right of withdrawal:
The right of withdrawal does not apply to contracts for the supply of goods that are not prefabricated and for whose production an individual selection or determination by the consumer is decisive, or which are clearly tailored to the consumer’s personal needs (§ 312g para. 2 no. 1 BGB).
This applies in particular to our individually printed products.

8. Warranty
The statutory warranty rights apply.

9. Dispute Resolution
The European Commission provides a platform for online dispute resolution (ODR), which you can find at: https://ec.europa.eu/consumers/odr
We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

10. Final Provisions
Should individual provisions of these Terms and Conditions be invalid, the validity of the remaining provisions shall not be affected.
German law shall apply, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).